Terms and Conditions for 3-Day Live HPC Training Course

Last Updated: 11/19/2024

1. Introduction

These Terms and Conditions ("Terms") govern your participation in the 3-Day Online Live Training Course ("Training Course") provided by Fluid Numerics LLC ("Company," "we," or "us"). By booking and paying for the Training Course, you ("Customer") agree to comply with and be bound by these Terms.

2. Booking and Payment

  1. Course Registration: Your booking is confirmed upon successful payment through our online portal. A confirmation email will be sent to the provided email address.

  2. Payment: Full payment is required at the time of booking. All payments are non-refundable except as specified in Section 6 (Cancellations and Refunds).

  3. Access to Resources: Access to compute resources and other materials will be granted after payment confirmation and may be revoked if these Terms are violated.

3. Training Course Delivery

  1. Live Sessions: The Training Course is delivered online via a platform specified in your confirmation email. It is your responsibility to ensure you have the required internet connection and software.

  2. Compute Resources: Access to compute resources during the course is limited to training-related activities and is non-transferable.

  3. Course Materials: Any materials, including software, code, or documentation provided during the course, are for your personal use only and may not be shared, copied, distributed, or used for commercial purposes.

4. Intellectual Property

  1. All materials, content, and compute resources provided during the Training Course are the intellectual property of Fluid Numerics LLC.

  2. Customers may not record, reproduce, or distribute any part of the Training Course or related resources without prior written consent.

  3. Any breach of intellectual property rights may result in legal action.

5. Customer Obligations

  1. Conduct: You agree to act professionally and respectfully during the Training Course. We reserve the right to remove disruptive participants without refund.

  2. Compliance: You agree to use the compute resources and course materials only for lawful purposes related to the Training Course.

  3. Data Security: You are responsible for maintaining the confidentiality of any credentials provided for accessing compute resources.

6. Cancellations and Refunds

  1. Company Cancellations: In the event we cancel the Training Course, you will be offered a full refund or the option to reschedule.

  2. Customer Cancellations:

    • Cancellations made more than 30 days prior to the Training Course start date will receive a 60% refund.

    • Cancellations within 30 of the start date are non-refundable.

  3. No-Shows: Failure to attend the Training Course does not qualify for a refund.

7. Limitation of Liability

  1. To the maximum extent permitted by law, Fluid Numerics LLC is not liable for any direct, indirect, incidental, or consequential damages arising from your participation in the Training Course.

  2. We are not responsible for issues arising from third-party software, compute resources, or network interruptions outside our control.

8. Privacy and Data Protection

  1. We collect personal data during the booking process to provide the Training Course and related services. For details, please refer to our Privacy Policy that can be found online at https://www.fluidnumerics.com/privacy-policy.

  2. Your data will not be shared with third parties except as necessary to provide the Training Course.

9. Governing Law

These Terms are governed by the laws of the state of North Carolina, USA, and any disputes will be resolved in accordance with these laws.

10. Amendments

We reserve the right to modify these Terms at any time. Updated Terms will be posted on our website and apply to all bookings made thereafter.

11. Contact Us

For questions or concerns, please contact us at contracts@fluidnumerics.com .